Client Testimonials

"Whenever Michele comes around Michele and I have great fun looking at her jewellery and in this relaxed manner I am able to choose the ideal piece without any pressure of time, or to buy!  In fact, if I am not sure about a piece, or can't afford it at that time, Michele will put it away for me the next time.  Sometimes my whole family come here for one of her visits and we have such fun together."  Julie Held
 
 
"My daughter was charmed by the unusual heart pendant I ordered from you. She often wears it, so now I have the pleasure of being charmed too!  Thank you!"  Lucy Daniels, Life Coach
 
 
"I have worked with Michele on a variety of different projects and she has proved herself to be creative and enthusiastic in designing new bespoke pieces of jewellery. Repairs both large and small are also handled smoothly and efficiently.  She provides a flexible service where she is willing to travel to you and happy to adapt designs to your wishes, so that you are delighted with your new creation. She is completely professional and provides a quality service which is very reliable, should there be anything you are unhappy with about the finished piece she will alter it so that you go away thrilled with your purchase. I would not hesitate to recommend Michele to my friends or anyone else that is looking for jewellery or is hosting a party and wants some special added interest like Michele’s jewellery. I also continue to use her services myself, whenever I have the need." Sarah E.J. Smith, Freelance photographer
 
 
"To date Michele Franklin has repeatedly surprised me with her personal commitment to high quality, prompt, friendly and patient service and product.
 
She has delivered what has been agreed when it was agreed.  Beyond that she has always been ready to help and advise whilst listening to my rambling requests, her patience seems endless.
 
Recently I approached her on a Friday for some repairs. By Saturday morning they were done.
 
At the other end of the scale Michele and I are working on a design project for a complicated piece of jewellery that has so far taken the best part of a year and still not finished. Michele is happy to wait for my muse and the eventual outcome.
 
Michele is a must - a gem you can trust!"  Chrissy Thirlaway, Can't Draw!
 

"I just wanted to take this time to thank Michele Franklin on her wonderful designed signet ring, which has strong sentimental value to it.
 
Michele was very hands on and receptive to my requirements, but also offered great advice as to what style of ring would suit my pinkie finger.
 
I would like to sincerely thank Michele for her patience and time as there have been moments where the ring has had to be re-sized for one reason or the other.  I would like to inform those of you who are looking for the special gift to seek the services of Michele Franklin of Personal Jewellery, she is most definitely A Gem You Can Trust."  Justin Madubuko, Local Business Manager, Barclays Bank
 
 
Michele's repair and alteration service could not be easier.
Firstly she is a great listener, which leaves you feeling confident in that the item is in safe hands and that she understands what needs to be done.
Second, she is both swift and efficient in doing what is required.
Finally, the prices she charges are more than fair, so I can't reccomend her enough for all jewellery repairs and alterations.
Crispin Gordon - Acupuncture - Shiatsu -Massage
 
Michele is extremely resourceful and talented. She has managed to restyle old rings into modern designs, transform a single earring into a pendant, repair a tricky watch, remove links from too large bracelets, and replace gemstones which had fallen loose from settings.
No shop would ever have managed all this, yet Michele does it all with prompt personal service and a smile!
Laurie Farr of Bective Leslie Marsh - Estate Agent and Business Development
 
In celebration of being married to Jacqui for an incredible number of years, I bought her a small emerald ring. The green stone goes great with her hazel hair! but I got the ring size back to front, and ended up with a ring so big, it flew off every time she talked! If you talk with your hands this is a big problem! Michele saved my bacon by taking the ring away to resize it so that it now fits Jacqui perfectly.
Thank you Michele
Chris Maynard - Utility Warehouse -
 
Michele has done a fantastic job in repairing a heavy necklace of beads and silver.
At about 5' long, it can't have been easy to reassemble all the missing pieces and restring it.
I now wear it with confidence!
Denise Lee - Lee Associates Interior Design Consultants
 
 
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